Operations

TA - Operations

Mumbai
Work Type: Full Time

What is the roles objective?


Brokerage: 

  • Handling end-to-end brokerage processing for MF, AIF, GIFT City including review of brokerage structures, computation, and timely payouts, etc. within defined timelines.
  • Analysis and verification of MIS reports sent to senior management.
  • Handling foreign distributor payouts in foreign currency,  including coordination with distributors, banks, CAs, and supporting documentation.
  • Facilitate brokerage-related data, reports, and MIS for internal teams, distributors, regulators, and audits.
  • Coordinate with RTAs, banks, auditors, distributors, and internal stakeholders in line with SEBI / AMFI / IFSCA regulations, including handling queries and complaints.
  • Handling GST, Invoice related reports/queries/data and RTA query resolution TATs.
  • Review Bank account reconciliation of brokerage accounts maintained with various banks and resolve open items.
  • Review internal brokerage audit reports, interact with auditors with complete knowledge of the brokerage function.
  • Participate in system and process improvement initiatives to enhance efficiency and strengthen controls.
  • Monitor KYC-related withheld brokerage and ensure timely fund movement and resolution.
Dividend (IDCW) 
  • Support end-to-end dividend (IDCW) processing, including payouts to investors.
  • Coordinate with Fund Accounting and Compliance teams to ensure timely and accurate dividend communication.
  • Monitor RTA deliverables related to dividend processing and ensure adherence to resolution timelines.
  • Handle investor queries related to dividends, TDS, statements, and payout discrepancies.
  • Manage TDS-related MIS, data for quarterly TDS returns, issuance of certificates, and investor communication.
  • Perform bank account reconciliations for dividend payout accounts.
GIFT Operations (Exposure & Support)
  • Liaise with the Transfer Agent for transaction processing, related operational activities, CKYC account related activities.
  • Support investor and distributor onboarding in coordination with the Transfer Agent, including query handling.
  • Assist in distributor onboarding, empanelment documentation, and commission structures in line with jurisdiction-specific requirements.
  • Facilitate MIS, reports, and data requirements for internal teams, regulators, and audits related to GIFT City operations.
  • Coordinate with fund platforms for onboarding and setup of DSP funds, ensuring adherence to IFSCA operational guidelines.
  • Support day-to-day transaction processing and reporting in compliance with applicable IFSCA policies, procedures, and regulations.

What skills do you need to possess? 


  • Strong understanding of transfer agency operations, brokerage structures, and investor/distributor query/complaint management
  • Logical thinking with a strong attention to detail and process orientation.
  • Good communication and interpersonal skills; ability to work effectively with cross-functional and external stakeholders.
  • Ability to multitask, meet deadlines, and handle time-sensitive operational activities.
  • Positive attitude and willingness to learn in a dynamic regulatory environment.

    What qualification you should have?
    Graduate / Postgraduate or equivalent degree 

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