Client Response

Officer/Assistant Manager - Client Response

Kolkata, West Bengal
Work Type: Full Time
What is the roles objective?
  • To be able to execute all client response functions at front desk of Kolkata Branch including handling of petty cash / vendor payments.
  • Acceptance & time stamping of applications, handling walk in clients for their queries and complaints. Proper scrutiny & other quality checks for an application form. Ability to complete standard verification from client/distributor.
  • Filling deposit slip and handling cheque banking as per guidelines. Reporting of large value transactions through the system.
  • Should be able to handle in bound/ outbound calls.
  • Branch Administration related work/ correspondence with different functions.
  • Ability to coordinate and work with Registrar/Head Office/ Vendors.
  • Coordination with Sales team and resolving their queries.
What skills do you need to possess?  
  • Positive attitude and disciplined approach.
  • Good communication skills.
  • Desire to learn and excel.
What is the prior experience expected? 
2-4 years. Preferably from Mutual Fund Background or from Banks

What qualification you should have? 
Graduate

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